Shoppers Drug Mart

Reviews of Shoppers Drug Mart

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  Brian Ir Added 2018-05-20

  ★ ★ ★ ★ ★
  Thankfully a pharmacy is not like a fast food drive-through where your cash is taken and your order is provided all under 2 minutes. And you typically find, several miles down the road, that they screwed up your order. It's happened to all of us, hasn't it ?
  
  I have been a customer of this store since before they were even at their current location. Over the past 13 or 14 years I have consistently received excellent service. I've also had to wait for my prescription to be filled but I have also noticed that staff are doing their best to minimize wait times and are quite effective in doing so. I have never had to wait excessively for my prescriptions to be filled.
  
  While the pharmacists and support staff at this drug store are time/customer conscientious they are also diligent in ensuring superior accuracy in filling prescriptions. Wait times are directly commensurate with work load but the pharmacists and staff at this location take extra steps to minimize customer wait times.
  
  It's not as simple as counting out pills and bottling them up as sometimes prescriptions must be compounded by way of accurately measuring and mixing ingredients plus any number of other necessary tasks to ensure both accuracy and effectiveness without compromising safety.
  
  The pharmacists and staff are quite personable and knowledgeable while maintaining a high degree of professionalism whether you are a first timer or have been a regular customer for over a decade. I have never seen or heard of an irate customer at his location and it appears that all customers are greeted and treated well. If I were looking for a job, I would be ecstatic to be able to work with the pharmacists and staff at this location.
  
  From consulting about my medications to providing me with injections the pharmacists and staff are all top rate; the staff even greet you with a smile and a cheery hello as you enter the store plus go out of their way to help you with any products or questions that you may have, all without following you around the store !
  
  I give this location 5 stars because as a long term customer I have been extremely happy with the pharmacists and the staff. When I think they couldn't get any better something will happen ( like me being diagnosed with cancer) where they consistently go above and beyond my wildest expectations. Again and again and again.
  
  

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